Delight Tips
Practical insights on product delight, emotional design, and what separates good products from great ones. Published regularly on Substack.
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The Product That Finally Understands PMs
Special Edition: In proud partnership with Atlassian

I'm co-hosting a workshop in Paris — and I want you there
Build a real product in 4 hours. Then make it something people actually love.

How Indy Turned Product Delight into a Company-Wide Experience
From Concept to Practice

Humanization: The Delighter That Makes Your Product Feel Alive
Huminizing where it matter most

Chat with Jared Bauer, Customer Researcher at GitHub
Measuring Product Delight in Technical Products

Why Delight Is Completely Different from Gamification
I get this question almost every time I speak about product delight: "Isn't delight just another form of gamification?" The two concepts are often confused, but they serve very different purposes.

Why People Really Do Sports Betting: A Lesson in Emotion, Not Logic
Real story

Chat with Michael McWatters VP, Product Design at Warner Bros. Discovery
Delight with Purpose

❤️ When Love Becomes a Strategy: What Todd Park Teaches Us About Product Delight
I listened to Todd Parkn former U.S.

Chat with Andy Nesling, ex-Head of Engineering and Product at Dyson
The Essence of Delight in Hardware Products

What Slack’s Stewart Butterfield Teaches Us About Building Products People Feel Good Using
An episode I loved from lenny's podcast

Behavioral Science and Product Delight
Chat with Liz Immer, Head of Product at Vision Group

What is SONCASE Method?
An unknown way to identify emotional motivators

Creating Impact by Leading with Delight
Chat with Jonathan Rochelle, Co-Founder, CPO at Lutely, Former VP at LinkedIn, Zapier, Google

How to Build Travel Experiences People Love: The Product Delight Approach
Guest post on Travel Tech Essentialist Newsletter

Chat with Edi Bianco, Chief Design Officer at Amplifi Labs
Introduce Product Delight with Empathy

Is a Book Launch Party Worth It?
The Pros, Cons, and the Real Value Behind It

When Hospitality Meets Product
The Shared Language of Delight
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