I help you double retention, revenue and referral by building products users love.
Delight: The Product Advantage AI Can't Replace
Meet Dr. Nesrine Changuel
The Problem isn't Speed.
I am a product leader, trainer, speaker, and author of the Product Delight book. With a background in research and over a decade of product experience, I have built products used and loved by millions, including Chrome, Meet, Spotify, and Skype.
I am known for my particular focus on emotional connection and user delight. Having practiced this for so long, my mission today is to take delight outside the "luxury" tech world and make it accessible and applicable for your product and industry.
I can train your teams to master the mindset, the tools, and the techniques that will make your product stand out.
How I can help your product Stand out
Speaking
Keynotes packed with concrete examples and case studies that shift how product teams build - and give every team member the vocabulary to create products users love.
Workshop
Hands-on workshops that apply the Delight Framework into YOUR own product to create an immediate delight backlog out of the session.
50% more retention
Double retention by designing emotional loyalty, not just usability
Twice more revenue
Grow revenue from products people choose to pay more for
60% more referrals
Turn satisfied users into advocates who refer without being asked
Delight is not about Aesthetic, it's about creating a product experience that makes users feel good while using the product.
Trusted by leaders from
What leaders say
"In Product Delight, for the first time, Nesrine Changuel gives us a concrete framework for creating products people truly love."
"Nesrine is a game changer. If you work in a product-driven company and you aim to excel in UX, you need to bring her on board. At Doctolib, she led a high-energy, example-packed, and action-oriented training and activity day that transformed the way our 70+ product managers build products and deliver a delightful experience."
"Nesrine's talk on Product Delight was a highlight of our Agile Week at BNP Paribas Fortis. Her engaging presentation style, combined with concrete examples and actionable tips on how to create emotionally resonant products, provided the audience a memorable experience. We appreciated her professionalism and ease of interaction in the preparation process. We highly recommend her as a speaker."
"After joining Nesrine's workshop, our team gained a practical model for turning those insights into reality. This workshop is really recommended to create a shared language and common model to think about a delightful experience, as important as other well-known mental models in product."
Tell me about your product.
Whether you are exploring a keynote or a workshop, share a few details and I will get back within 2 business days.