I help product teams build a Culture of Delight by hosting custom Delight Days within their organization.

BOTH VIRTUAL & IN-PERSON

Why book this workshop?

Are your products just functional, or do they truly delight users? In today’s competitive market, functionality isn’t enough. To stand out and build loyalty, products must spark emotion and empathy.

This immersive workshop helps product leaders shift from feature-focused thinking to creating experiences that connect with users on a deeper, emotional level — while fostering a lasting culture of delight across the organization.

Who is the workshop for?

For product leaders seeking fresh strategies to differentiate and inspire, product managers aligning opportunities with user motivations, and designers or engineers eager to shape opportunities beyond delivery.

About the workshop

Through interactive sessions and real-world case studies, you’ll learn to go beyond features and address users’ emotional needs. From spotting emotional motivators to prioritizing delight on your roadmap and measuring impact, this workshop gives you the tools to craft truly lovable products.

Workshop pre-reading:

Language: English or French

Contact: Nesrine Changuel at contact@nesrine-changuel.com

Further background on Nesrine: https://www.linkedin.com/in/nesrinechanguel/

"Nesrine is a game changer. If you work in a product-driven company and you aim to excel in UX, you need to bring her on board. At Doctolib, she led a high-energy, example-packed, and action-oriented training and activity day that transformed the way our 70+ product managers build products and deliver a delightful experience."

"Nesrine really helped us change the spirit about the product development. At Kombo, we are not here just to answer functional needs but also to make our users enjoy their experience in an emotional way. And that makes all the difference."

After joining Nesrine’s Workshop, our team gained a practical model for turning those insights into reality. This workshop is really recommended to create a shared language and common model to think about a delightful experience, as important as other well-known mental models in product.

Book me to host a custom workshop